Empire Blue Cross And Blue Shield - No ID card, several unanswered e-mails =NIGHTMARE
On 12/27/13 $456 was deducted from my ckng.acct.I did not receive an ID card until 1/25/14.
Almost 4 weeks. Being without a card physically on me (and the ID# they gave me did NOT have the 3 letter prefix before it, as it does on the card itself, so my Drs. could not find me in the computer, having had to cancel important tests as result.As a breast cancer survivor, I have found this process to be a travesty and next to being told I had cancer, this has been the next worse thing to deal with.
This entire process is making people sick, not better.People should be arrested for this
Monetary Loss: $456.